Privacy Policy | OUNUO Group
How we collect, use, and protect your information.
Last updated: September 2026
1. Information We Collect
When you contact OUNUO Group through ounuogroup.com (inquiry forms, email, or WhatsApp), we collect the information you provide: your name, company, email address, phone number, country, and the details of your inquiry about our packaging machinery.
We also collect standard technical data automatically: IP address, browser type, pages visited, and referral source. This is used solely for website analytics and security.
2. How We Use Your Information
To respond to your inquiries and provide quotations for non-woven bag making machines, paper bag machines, pouch machines, and printing equipment.
To provide after-sales support and spare parts service for machines you have purchased.
To improve our website content and user experience.
We never sell, rent, or trade your personal information to third parties.
3. Data Storage and Security
Your data is stored on secured servers. Access is limited to OUNUO Group sales and support staff who need it to serve you. We retain inquiry records for up to 5 years to support long-term customer relationships, then delete them.
4. Cookies
This website uses only essential cookies (such as language preference). We do not use advertising cookies. You can disable cookies in your browser settings; the website will continue to function.
5. Your Rights
You may request to access, correct, or delete your personal data at any time by emailing info@ounuogroup.com. We respond to all privacy requests within 7 business days.
6. Contact Us
OUNUO Group Co., Ltd. — Binhai New Industrial Estate, Pingyang County, Wenzhou, Zhejiang 325400, China.
Email: info@ounuogroup.com | WhatsApp: +86-132-8270-3060